Frequently Asked Questions

Our shipping policy is designed to ensure a seamless experience for our customers. Gift baskets can be picked up at no charge at our location. For those within 5 miles, we’re pleased to offer free shipping. If you reside outside this radius, a shipping fee of $7 will apply. We aim to make your gift-giving experience as convenient and affordable as possible!

Exciting news! Our baskets are now shipping within just 3-4 business days. Get yours soon!

We want you to be completely satisfied with your purchase. If you receive a broken item, refunds are permitted, but we do require proof of the damage. Please take clear photos and contact our team within 3 days of receiving your order. We appreciate your understanding and are here to help! 

NOTE: We do not give refunds for non-broken gift baskets.

If you receive the wrong item, please contact our customer support team within 3 days of delivery. Include your order number and a description of the incorrect item. We’ll work quickly to resolve the issue and send you the correct item!